VAI and DigitalShipper Form Partnership to Offer Streamlined Multi-Carrier Shipping Capabilities Through Centralized S2K Enterprise ERP Platform

Ronkonkoma, NY, October 16, 2024 – VAI, a leading ERP software developer, and DigitalShipper, a national sales and service leader of multi-carrier, enterprise-wide shipping execution solutions, today announced they have entered into an agreement whereby VAI is integrating DigitalShipper into its S2K Enterprise ERP software for B2B customers of all sizes. The integration between VAI’s ERP platform and DigitalShipper enables seamless shipping operations directly from VAI S2K Enterprise, eliminating the need for manual data entry.

Since 1991, DigitalShipper has been helping businesses automate and improve the efficiency of their shipping and distribution operations. The company provides complete, integrated, and automated shipping solutions which streamline and drive excess costs out of its customers’ Small Parcel and LTL/FTL shipping operations. The DigitalShipper solution is built to manage and automate shipping workflows using multi-carriers such as FedEx, UPS, and USPS. With over 3000 customers, the company is ideal for automating shipping processes to improve efficiency and reduce errors. It is easy to integrate with S2K Enterprise software applications such as accounting, warehouse management, and customer relationship management systems, and includes many built-in features for rate shopping, batch shipping, customer preferences, and more.

With DigitalShipper, customers can generate shipping labels, track shipments, and manage carrier preferences without leaving the VAI S2K Enterprise suite. The workflow typically includes selecting the order to ship, automatically fetching shipping details from S2K Enterprise, and rate shopping between carriers like UPS, FedEx, and USPS, based on the customer’s preferences or best rates. Once the carrier is selected, shipping labels are generated, and tracking information is updated in real-time within S2K Enterprise. This automated flow increases accuracy and efficiency in fulfillment processes while reducing operational complexity.

In instances where customers only use DigitalShipper for their shipping needs, all shipment information is still pulled directly from S2K Enterprise. This allows for a seamless process, ensuring that shipping data remains accurate and synchronized between both systems without requiring additional manual effort. Customers benefit from this streamlined workflow, whether they are using both platforms in tandem or primarily relying on DigitalShipper for their shipping execution.

This integration provides customers with multiple benefits including:

• Reduced Shipping Costs: With rate shopping across multiple carriers, customers can find the most cost-effective shipping options for each order.
• Increased Efficiency: Automation eliminates manual steps in the shipping process, speeding up order fulfillment and reducing errors.
• Improved Accuracy: Integration minimizes human error by pulling order and customer details directly from the ERP system, reducing the chances of incorrect addresses or shipping methods.
• Better Customer Satisfaction: With more reliable shipping, customers experience fewer delays and mistakes, which can lead to improved customer retention.
• Enhanced Visibility: Real-time tracking updates provide better insight into shipping status, both for the customer and the business, enabling more informed decision-making.

In addition to the features outlined, the DigitalShipper solution is highly scalable. With three distinct product offerings—DigitalShipper Enterprise, DigitalShipper Express, and DsCloudBox—the solution can meet the needs of businesses of any size. Whether it’s a small business looking for a more streamlined shipping process with DigitalShipper Express, a mid-sized company benefiting from DsCloudBox’s cloud-based multi-carrier shipping capabilities, or a large enterprise utilizing DigitalShipper Enterprise for robust and complex shipping operations, the platform scales effortlessly to match the customer’s needs.

This scalability, along with the platform’s flexibility, ensures that as businesses grow, their shipping solutions grow with them, providing continuous support and optimization as their operations expand. Additionally, DigitalShipper’s commitment to compliance features, such as address validation and proof of delivery options, ensures businesses remain aligned with regulatory requirements, particularly in industries such as healthcare, manufacturing, and retail.

“Our partnership with VAI represents a significant step forward for businesses seeking to optimize their shipping operations within their existing ERP workflows,” said Ron Logan, President, DigitalShipper. “By integrating DigitalShipper’s multi-carrier capabilities, customers gain access to powerful tools that simplify shipping, reduce costs, and improve efficiency across their supply chain.”  

"VAI's ERP experience and DigitalShipper capabilities form a potent solution for creating shipping automation for VAI customers,” said Maggie Kelleher, Director of Sales at VAI. "This collaboration expands VAI's offering of services and ERP solutions that generate efficiency and growth. Through our partnership with DigitalShipper, we empower our customers to expedite and optimize their shipping operations by leveraging VAI S2K Enterprise to centrally manage shipping carrier operations and offer comprehensive cargo visibility.”

About DigitalShipper

DigitalShipper is a leading provider of multi-carrier shipping software solutions, empowering businesses to streamline their shipping operations with cutting-edge technology. Since 1991, DigitalShipper has helped thousands of companies optimize their small parcel and LTL/FTL shipping processes. The platform offers seamless integration with popular ERP, WMS, and CRM systems, providing rate shopping, batch shipping, and automated workflows to improve efficiency and reduce shipping costs. With robust features designed for enterprises, DigitalShipper supports multiple carriers, real-time tracking, and customer-specific preferences, making it the ideal solution for businesses seeking to enhance their shipping logistics. For more information visit http://www.digitalshipper.com.

About VAI

VAI is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, retail, and service sectors. VAI's software solutions are backed by a wealth of experience and a reputation for excellence that countless companies rely on. With specific ERP solutions for hard goods, food, and pharmaceutical companies, VAI has helped some of the most recognized companies address key industry requirements and deliver bottom-line results. VAI continues to innovate with new solutions that leverage business intelligence, analytics, mobility, and cloud technology to help customers make more informed business decisions and empower their mobile workforce. For more information, visit https://www.vai.net.