PruittHealth Uses VAI ERP to Boost Productivity, Drive Value, and Sync Data

Ronkonkoma, N.Y. — October 24, 2023  — VAI, a leading ERP software developer, released new testimonials from its ongoing collaboration with PruittHealth, one of the largest, family-owned long-term care providers in the United States. The company has automated critical business functions and transformed the way they do business, following the company’s implementation of VAI S2K Enterprise software, designed to help wholesale distributors in the medical industry adhere to FDA regulations requiring registration and tracking of serial numbers, lots, and expiration dates of products as well as monitor and track inventory.

Family-owned since its inception in 1969 as the Toccoa Nursing Center, PruittHealth now offers services through more than 100 post-acute, skilled nursing, and assisted living locations, as well as home health care, end-of-life care, rehabilitation, veteran care, and consultative pharmaceutical services. PruittHealth also offers a variety of business-to-business services.

VAI and PruittHealth first began working together in 2020, with the medical supply distributor selecting VAI Enterprise for the software’s functionality and flexibility. Said Brian Ladd, operations manager at PruittHealth, “When we went live on the ERP system, the VAI staff was always helpful and accommodating. They really helped us drive where we wanted to go, and it has brought a lot of value.”

Gina Parry, supply chain solution specialist at VAI, stated that the ERP offering assists businesses like Pruitt to streamline operations for optimal success. "Businesses can use our solutions to increase efficiency and profitability in the fast-paced medical profession, which can be challenging to stay up with. Customers benefit from VAI's improved accuracy, on-time delivery, and precise order picking. The most effective form of compliance is made possible by processing enormous amounts of data in real-time."

Pruitt is leveraging applications within the S2K ERP suite including Mobile WMS, EDI, Demand Planning, Analytics, Rental, and eCommerce.

VAI’s Rental Software assists companies with tracking equipment availability, maintenance and repair, utilization, and ROI. Customers can use VAI Rental to organize inventory, simplify paperwork, streamline orders, improve customer service, and more. "VAI Rental helps us inventory our fleet, helps us with billing and tracking, and helps us keep up with certification dates and all the necessary criteria," said Brian Ladd, operation manager at PruittHealth.

According to CJ Ware, distribution manager at PruittHealth, VAI’s Supply & Demand Planning software gives the company a piece of the puzzle that they were missing. "VAI Demand Planning provided us with the line of sight we needed to get more understanding of usage, safety stock, and forecasts. We have decreased backorders by 33% and carrying costs by 21% since putting the software into use.”

"We're particularly happy with VAI's eCommerce site, which gives us a lot of flexibility," said Steve Brooks, VP of Med Supply at PruittHealth. "It was great when we converted to VAI eCommerce. Everything was seamlessly integrated, preserving a single file and system. My team and the customers have found it to be much simpler to navigate. We have a better search feature, images of every product, and an overall significantly better experience. Flexibility, functionality, and the way we can use VAI ERP for different business lines have undoubtedly been its greatest strengths. What we ask for, VAI can make it reality for us.”

To begin servicing equipment out in the field, VAI is now collaborating with PruittHealth to deploy VAI Service Billing with the additional Mobile App, which provides scheduling and tracking of time and materials for maintenance and repair services. According to Rich Van Helden, project director at VAI, one of the key strengths of VAI is the fact that all modules are built over a single database. "Instead of having various automated islands where there is a chance that the data could become out of sync, there is just one place where the data is stored.”

About PruittHealth

A family-owned organization for more than 50 years, PruittHealth provides a seamless network of post-acute care services and resources, offering skilled nursing and senior living care, veteran services, home health care, hospice and palliative care, therapy services, pharmacy and infusion services, and more across the Southeast. The organization’s 13,000 employed partners serve approximately 24,000 patients daily in more than 180 locations in Florida, Georgia, Maryland, North Carolina, and South Carolina. For more information about our commitment to caring, visit PruittHealth.com.

About VAI

VAI is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, retail, and service sectors. VAI's software solutions are backed by a wealth of experience and a reputation for excellence that countless companies rely on. With specific ERP solutions for hard goods, food, and pharmaceutical companies, VAI has helped some of the most recognized companies address key industry requirements and deliver bottom-line results. VAI continues to innovate with new solutions that leverage business intelligence, analytics, mobility, and cloud technology to help customers make more informed business decisions and empower their mobile workforce. For more information, visit www.vai.net.