Press Release

VAI Releases Annual Customer Survey Results

April 26, 2017

Responses Reveal Industry Trends and Priorities for 2017

Ronkonkoma, N.Y. - April 26, 2017 - VAI (Vormittag Associates, Inc.), a leading enterprise resource planning (ERP) software developer, today released the results of its 2017 Customer Survey, which collected feedback from more than 100 IT professionals to gauge projected industry-wide priorities and expectations for the year.

In an effort to best serve and engage its customers, VAI recognizes the importance of gathering customer feedback to meet their evolving business needs. Having just announced the release of S2K 6.0, the latest version of its flagship ERP enterprise suite, VAI is using the survey as an opportunity to gather and share end-user insight into the industry. Some of the more compelling findings include:

  • Only 2.9% of respondents are pessimistic about their company’s 2017 business outlook.
  • 91% of companies expect the same or higher amount of IT spend in 2017.
  • Nearly 50% of companies expect that analytics and business operations will have the largest impacts on their company.
  • Implementing new technology solutions was 40% more likely to be named the largest IT challenge for the year than the next leading factor.

“At VAI, we take customer feedback to heart,” said Kevin Beasley, CIO at VAI. “We apply it directly when making innovation and development updates to our products like S2K 6.0, to ensure that our customers are prepared to thrive across the changing business landscape. We’re excited to share the results of our first annual customer survey so that other industry leaders can benefit from our insight.”

The full list of survey results is available on VAI's website.

About VAI (Vormittag Associates, Inc.)

VAI is a leading independent mid-market ERP software developer renowned for its flexible solutions and ability to automate critical business functions for the distribution, manufacturing, specialty retail and service sectors. An IBM Gold Business Partner, VAI is the 2012 IBM Beacon Award Winner for Outstanding Solutions for Midsize Businesses. VAI continues to innovate with new solutions that leverage analytics, business intelligence, mobility and cloud technology to help customers make more informed business decisions in real-time and empower their mobile workforces. VAI is headquartered in Ronkonkoma, NY with branch offices in Florida, Illinois and California. For more information, visit www.vai.net, follow @VAISoftware on Twitter or “like us” on facebook.com/VAISoftware

FOR MORE INFORMATION, PLEASE CONTACT:
Diane Dady
VAI
631-619-4729
Calin Gunn
Racepoint Global
202-517-1502